Frequently Asked Questions

Frequently asked Safety Questions

Frequently asked Eclipse Education information

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Are your Glasses safe to use and certified? (ISO, CE)

Yes! Our glasses are ISO 12312-2 compliant. This means they have met rigorous safety testing standards and are safe to use for viewing the Sun. (See the screenshot of the manufacturer test report in the product photos). We can provide you with a copy of the report by emailing

Our company is, recognized by the American Astronomical Society's Solar Eclipse Task Force as a supplier of safe solar viewers/filters. You can find us on their website list (

How do the Glasses work?

The glasses filter out 100% of harmful ultra-violet and infrared rays and 99.999% of intense visible light.

Why do you need Eclipse Glasses?

Looking at the sun without eclipse glasses will severely damage your eyes. They are required for safe viewing of the eclipse experience. Please do not attempt to view the Sun or the eclipse without glasses. These are not replacements to normal everyday sunglasses. More safety inflation can be foundhere.

Why purchase from

We currently sell our Eclipse Glasses in bulk to keep costs down. These glasses are certified and made in the USA. Our company is, recognized by the American Astronomical Society's Solar Eclipse Task Force as a supplier of safe solar viewers/filters. You can find us listed on their website (

They are individually packaged and ready to sell or distribute at retail stores, school fundraisers, offices, and gifts to friends and family.

Are we the manufacturers of the Glasses?

No,we are not the manufacturers of the glasses. The glasses are imported by one of the most reputable solar eclipse glasses companies in USA, American Paper Optics and/or Rainbow Symphony. They are a NASA selected manufacturer.

What are the dimensions of the Display Box?

The dimensions of the closed box are 43cm (length) x 11.5cm (width) x 5.5cm (height) [17 x 4.5 x 2.2 inches].

When should I place an order?

As soon as possible to avoid glasses being sold out or prices increasing. During the 2017 eclipse, glasses became very difficult to purchase, and prices tended to increase approximately 8 weeks leading up to the eclipse date.

Is there a discount for bulk orders?

Contact us at sales@solareyewear.cato discuss special discounts for bulk
orders such as for schools and fundraisers.

Do you accept returns?

All sales are final. We do not accept returns or offer refunds, as we cannot guarantee the handling of the glasses once they have been delivered.

Can I cancel/modify my order that I just placed?

Please email us ASAP if you would like to cancel or modify your order. If we haven't already processed the order, we will cancel it free of charge (please email us ASAP). But if it has been processed, please remember ALL SALES ARE FINAL, no refunds.

What if a pair of Glasses is damaged?

Glasses are visually checked before shipping, but if you are not sure if a pair of glasses is damaged, when received, please email us within 7 days of receiving the order,

How are orders shipped and what is the shipping time?

We utilize local Canadian shipping options, and a tracking number will be provided. We ship from Toronto. Shipping speed is usually between 3 to 9 business days, depending on the location (24 hours or less to process the order and 2-7 days to arrive, depending on how far you live from Toronto). If you don't receive your order 9 business days after purchasing, please email us so we can fix the issue.

Where do we ship to?

No we only ship within Canada (excluding Yukon, Nunavut, Northwest Territories, and PO boxes).

What if the postal service cannot make the delivery?

If any item is sent back, the Customer is responsible to pay the new shipping cost to have the item sent back to them. Note, the order has to be returned and received first before a new order can be sent out. If timing is a constraint, please make a new order, and when the postal service returns back the original order, we will refund you the order amount (excluding shipping).

For more information please see our Shipping Policy.

On time Ship guarantee!

We will stop taking order towards the end of March 2024, so that we can guarantee, all order arrived before April 8th, 2024.